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TEMSTA SYSTEMS

Remote Support

Securely allow a Temsta support technician to assist you with your Windows computer.

Start Remote Support
1
Open the downloaded Temsta-Support file.
2
Click Yes when Windows asks for permission.
3
Verify the Temsta technician first. Ask the technician to give you your Temsta support verification code.
4
Only after the verification code matches, tell the technician the ID shown on your screen.
5
When the connection request appears, click Accept.
Important: verify before sharing your ID Temsta must give you the correct support verification code before you provide your Remote Support ID. Never give your ID to someone who cannot provide the correct code.
Temsta does not initiate unsolicited remote-access sessions. Only use this page while you are actively communicating with Temsta through an official support channel.
No verification code = Do not share your ID.
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